What will you do in this job?
As part of the Brazilian Portuguese Customer Care team - you will get the chance to be the face of the company. You will be in the view of customers as you help them play online, carry out all gaming operations, administration and helping customers with any issues they may have with playing online. Communication skills in both Brazilian Portuguese and English are crucial as you will get to talk live with customers verbally and via chat. You will need to stay up to date with all our client offers, work closely with the IT team when issues arise and as said - work in shifts.
Who will you be working for?
You will get the chance to work for one of the biggest outsourcing companies in the world - a company that specializes in helping many online gaming and betting companies lives much easier. They are looking to grow and welcome you to the team - so if you speak near native Brazilian Portuguese and want to work in sunny Malta - Keep reading & don't forget to apply.
Who are we looking for?
For this Customer Care job, we are looking for you to have near native Brazilian Portuguese and an excellent level of English - where you will need to have excellent verbal and written communication skills as you are always in the eye of the customer.
You have at least 6-12 months previous customer Care/call center experience, it would be great if you have some experience in dealing with customers on a face-to-face basis or even in a casino.
As you are the face of the company we are looking for you to be outgoing, friendly and patient as you will communicate and help customers throughout your shifts. No degree is necessary, but we are looking for you to have excellent computer skills.
a professional Photo of you with your CV before applying
Where would you be working?
Work in the southern region of Malta - A chance to explore more of the world in this fun Customer Care Job with a quirky twist. Enjoy all the beauty that comes with living and working in Malta today.
Interview & Salary
For this Brazilian Portuguese Customer Care Job - the interview process is quite straight forward and flexible for those who are not already living in Malta. There will be a language test, a phone interview and a video Skype interview. Of course, there could be more calls as it depends on the team manager you will be working with.
In terms of salary and benefits you could be looking at earning a rather attractive salary along with free gym services, free transport for those working night shifts and many more.