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Danish Customer Service Team Lead – Malta

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Job Title: Danish Customer Service Team Lead – Malta
Contract Type:
Location: Valletta
Start Date:
REF: JN -122017-2562
Contact Name:
Contact Email:
Job Veröffentlicht: mehr als 2 Jahre


More & More people are joining the online gaming revolution! But what happens when a glitch or bug pops up in the middle of their experience?
We’re looking for a Danish customer service team lead that’s interested in working within the online gaming/gambling industry here in Malta.

What will you do in this job?
As the customer service team lead you will be responsible for keeping the team on target and ensuring top quality of service. Assess your team keeping on top of any problem areas by holding regular one-to-ones You will need to lead by example and keep yourself up to date on all products and services offered by our client.

Who will you be working for? 
How does working for one of the world’s largest online gaming/gambling companies sound? Our client is a multi-award winner with 20 years behind them a well as a highly diverse and multilingual team that is there to support you in learning and growing your career here in Malta.

Who are we looking for? 
For this team lead position, you will need to have a near native level of Danish and English where you have excellent communication skills (written & verbal). You have previous customer service experience as well as being an excellent team player and target driven. You work well under pressure and have well developed leadership skills. 

Where would you be working?
Work in the southern region of Malta - A chance to explore more of the world in this fun Customer Service Job with a quirky twist. Enjoy all the beauty that comes with living and working in Malta today. 

Interview & Salary 
For this Danish speaking job the interview process is straight forward – you will be invited for a phone interview and if successful there will a Skype interview with the companies HR Manager and Team lead. Depending on you spoken level of Danish – there may also be a written Danish test. 

With regards to salary, you can expect to bring home €31,000 - €34,000 plus up to €5000 annual bonus depending on performance. 
But wait, that is not all – there is a great relocation package on offer – your travel costs will be reimbursed after your 6-month probation period, you will be picked up from the airport when you arrive in Malta and you will receive 2 weeks paid accommodation to help you look for your own place without stress.  
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