Jobbeschreibung
French Customer Service Representative for large Nordic Manufacturer here in Stuttgart – Previous office experience is needed (1-2 years) and if you have customer service experience that would be a big plus for your application.Please keep in mind, our client is looking more for a personality fit than experience here, so this is a great opportunity for those looking to kick-start their career or possibly those looking for a career change.
Your Tasks:
- You will be aiding customers via phone and email with any issues or queries on the company’s products.
- While helping customers, you will need to document the issue/query in the company CRM system and the resolution offered to help with future quality checks and training purposes.
- You will be tasked with monitoring customer payments of goods as well as working closely with the finance department.
- You will need to keep yourself up to date on all of the products offered by the company so with each customer interaction you are knowledgeable and can help 100%.
Our Client:
Work for an international Nordic Manufacturer that specialises in the infant industry. With over 100 years behind them, they are proudly seen as the market leaders.
Main Requirements:
You will need the following skills in order to qualify for this job:
- Near native French
- Good level of English
- Excellent communication skills (written & verbal)
- Previous office experience is needed (1-2 years)
- Customer Service Experience would be a big plus
- MS Office skills
- Team player
- Genuine interest in living & working in Stuttgart
Where is this job located?
Stuttgart – Germany –The German city well-known as the home to Mercedes-Benz and Porsche. Of course, if you are not a car lover there is plenty to behold for the nature lovers in Stuttgart’s Botanical garden – Wilhelma.
Interview & Salary:
Interview wise you will first have a quick phone interview with the team manager and if successful, you will be invited over for a one-day trial – to give you a good idea of what you general day-to-day will look like.
Your travel costs to Stuttgart will not be reimbursed so we are looking for someone who is genuine about living and work here.
Salary: You can expect to earn between €30,000 - €34,000 gross per annum along with a 10% yearly bonus (dependant on your performance)
Keywords: French Jobs Germany, French Customer Service, French Customer Service Jobs, French jobs Stuttgart
