Not forgetting great benefits; relocation package, life assurance, health plan and many more. You will have to apply to find out more.
What will you do in this job?
As the Travel Consultants Team Lead - your day-to-day will involve motivating and working closely with your team. Monitoring calls and email volumes from team members ensuring overall customer satisfaction.
You will be working with various other departments such as HR to help with career paths for the hard working as well as monitoring training needs. You will be holding regular meetings to ensure team success.
Who will you be working for?
Work for the world’s #1 customer experience driven outsourcing giant here in their office in Dublin North. With a strong promise of career progression (80% internal promotions) and amazing employee benefits on offer, this is a company you will want to grow with. With over 30 office locations around the world and 120,000+ employees working in over 50 languages, they are currently building a fast-growing team in the B2B travel sector and are looking for German speakers now!
Who are we looking for?
We’re on the hunt for a near native German speaker with good English. You will need to have excellent communications (written & oral) in both languages.
In terms of experience, we’re looking for you to have between 3-5 years experience in the travel sector and management roles. Not forgetting at least 2 years experience in a call center environment. You will need to have strong working knowledge in Travel GDS Systems (ideally Amadeus). You have a good understanding of sales and are flexible to varied work shift hours.
You have excellent problem solving, organizational and decision making skills in order to spur your team on and have everything running smoothly.
Where would you be working?
How does working less than 30 minutes’ drive from Dublin city centre? As our client is based in Dublin North is a pleasant suburb full of activities, easy access to public transport and amenities.
Interview & Salary
The interview process involves a German language test, a Skype call with the hiring manager and if successful you will be asked to sit another phone/Skype interview before the final decision.
With a competitive salary of €40,000 gross per annum, performance bonus and many other benefits (life assurance & health plan etc.) This is a client you will want to know more about. Call us today!