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Spanish speaking Customer Service Representative

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Job Title: Spanish speaking Customer Service Representative
Contract Type:
Location: Detmold
Start Date:
REF: JN -012017-2288
Contact Name:
Contact Email:
Job Veröffentlicht: fast 2 Jahre


We’re looking for near native Spanish speaker speakers with good English and excellent communications skills (written & verbal) to join the customer service team here in Gütersloh, Germany. 
We are looking for you to have between 6-12 months B2B customer service/call centre experience and that you are extremely customer focussed. 
Good salary, full training provided and great relocation package for those living outside of Germany. 

Your Tasks: 
  • Taking incoming calls and emails from clients & vendors – supporting them with the renewing of licenses and their issues/questions they may be facing. 
  • As the vendors are extremely important, delivering the best of best customer service is paramount to our client. 
Our Client:
Work & grow with an amazing international outsourcing giant here in Gütersloh, Germany. Our client has a number of office locations in Europe and many are based in Germany. 
With this client, you will certainly have a chance to grow your career and experience a truly multilingual office. 

Main Requirements 
You will need the following to qualify for this customer service job:
  • Near native Spanish
  • Good English 
  • Excellent communication skills (written & verbal)
  • 6 -12 months previous B2B customer service/ call centre experience.
  • Customer Focussed 
  • Multitasker 
  • Good problem-solving skills 
  • Flexible
  • Reliable 
  • Interest in IT would be beneficial for your application
Where is the job located?
Gütersloh, Germany – The city is considered as the media and technology centre in Germany – represented by many picturesque parks and gardens dotted throughout the city. Gütersloh is often referred to as ‘’Little Nazareth’’ within Europe due to its historical background. Gütersloh is less than 1 hour away from major international airports so you are never too far from a mini getaway.

Interview & Salary:
The interview process will involve a language test (Spanish & English) a customer service questionnaire and lastly, a face-to-face interview with the hiring manager here in Gütersloh (your flight over to Germany will be paid for). 
With regards to salary, you can expect to earn €2,064 gross per month and for those living outside of Germany, there is a relocation package on offer of 4 weeks paid accommodation. 

Keywords: Spanish Speaking Customer Service job, customer service in Spanish, Spanish job Germany
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